Communication with customers for addressing their requirements and follow; ？ Deploy customer requirements and ensure proper understanding and implementation; ？ Handling of customer complaints and concerns, reply customer as required; ？ Coordinate root cause analysis, assist the responsible dept. to define corrective and preventive actions for any failure at customer side; ？ Monitor the effectiveness of corrective action; ？Horizontal and vertical deployment of corrective action; ？Identify the potential opportunity and risk for any improvement on behalf of customer; ？ Participating customer audit and follow up; ？ PPAP submission; ？ Participate project development, including CC/SC definition to comply customer requirement; ？ Deliver training related to customer requirements and quality tools; ？ Perform other assigned tasks, not specifically mentioned in the job description. ？ TS16949 & ISO14001: Familiar with quality environment policy, must be implement all applicable regulations and requirements; in comply with environmental and safety laws;Familiar with the department goal is avoiding jeopardizing employee, customer or public safety, as well as the state of the environment in general; ？ Quality and environment duty: Know and implement company quality and environment policy, obey relevant law and regulation; Know dept environment factors and dangerous factors. ？ SHEF Duty:Implement related safety laws, Autoliv safety rules and regulations, AS320. Involved in emergency and disaster relief, associate to safety issues investigation.

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